Wisconsin Conference United Methodist Church
  750 Windsor Street P.O. Box 620
Sun Prairie Wisconsin 53590
608.837.7328 / toll-free 800.240.7328
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Bishop: Linda Lee
EpiscopalOffice@WisconsinUMC.org
Media Contact: Allen Kahl
akahl@WisconsinUMC.org
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Common Sense 101:
Spam Control
Some technology tips from the Conference Communications and Technical Services Office
 
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We at the Conference Communications Office (aka "spamwatch central") have a few tips based on our daily examination of the MailWarden quarantine logs. MailWarden is the software that catches junk email before it ever gets to mailboxes for WisconsinUMC.org (or any of the domains we host).

We have a zero-tolerance policy for junk email. The majority of our 500+ email accounts get almost zero spam. Everybody gets some junk email sometimes, but if you are above a near-zero level, perhaps these tips can help you, while helping the rest of us as well:

  1. Every so often a spate of forwarded emails go through from panicked people who receive an email from someone they know that contains dire warnings about two files purported to be horrible viruses: (jdbgmgr.exe) and/or (sulfnbk.exe). These two files are harmless, they are installed with windows, they actually have some usefulness, and there is no reason ever to delete them. When you forward the dire virus warnings on to everyone in our address book, we are sending out dozens and in some cases hundreds of junk emails to our family and friends asking them to do something not only useless or worse. The urgent command to forward the warning to everyone you know is itself a form of spam when you actually do it.

    Do not delete these files if you receive such a warning.

    Do not forward the warning on to others.

    Do check www.symantec.com, look in the "virus hoax" section and read before you forward any virus warnings.

    And be aware that if you do forward an email through our mail server that contains virus warnings about those two files, your message will be caught, quarantined and summarily executed.

  2. Perhaps you have started getting an unusual amount of junk email. Perhaps this increase in spam coincides with your installing an Outlook/Outlook Express add-on called Hotbar. Very soon we will begin blocking any email that contains the hidden internal references to Hotbar because it is a pernicious piece of "spyware" that compromises your email, your privacy, and even your computer's proper operation.

    The following comes from one of the security usenet newsgroups. Read on and then uninstall Hotbar ASAP:

    ###
    BEWARE of HOTBAR: Do not download this program as it is Spyware. It may be disabling your ability to send pictures or stationery with your email!

    "Many people have been tricked into downloading a known spyware program called HOTBAR. Hotbar disguises itself as a cool tool for customizing your net browser or to "Add COLOR to your emails" with unique backgrounds or "skins" and even makes itself look like a Microsoft product by using the Microsoft(r) trademark. Hotbar is not a Microsoft product!

    "SpyWare, most often installed on your PC without your knowledge, sends information about your web browsing and email habits to advertisement companies, which, in turn, send you more pop-up ads, junk email, and potentially even pornographic emails or virus programs. In the case of Hotbar, which is user installed, installing it means you are allowing your email address and web browsing habits to be bought and sold on the internet."

    Hotbar not only tracks your online surfing, but may be disabling your ability to send pictures or email stationery. It is not an upgrade to Microsoft and it is not supported by Microsoft, even though it purports itself to be an "Upgrade to Outlook." It is far from an upgrade; it is not even recognized or endorsed by Microsoft.

    If you want to restore your ability to send and receive email stationery and pictures, you will have to remove this program. There is help for this. Go to Question #20 at http://thundercloud.net/faq.

    The bottom line? ****

    1. This is not an official upgrade from Microsoft Outlook.

    2. Hotbar is considered Adware/Trackware. It is a program that adds graphical skins to Internet Explorer toolbars. It monitors all websites you visit to add link buttons to its toolbar dependant on the websites you visit.

      Is Hotbar violating your privacy? Yes, it spies on websites visited and forms filled in, even when the toolbar is disabled.

    3. Is Hotbar a security violation? Yes. Hotbar has a silent update feature, which means, that without your knowledge or approval, this software will go to its home website and download newer versions automatically.

    4. Does Hotbar cause problems with the computer system? Yes, it can slow down you computer or cause lockups when you are using your web browser or email.

    When you install Hotbar, you are agreeing to their privacy policy, which states:

    "TERMS OF USE AND END USER LICENSE AGREEMENT FOR HOTBAR SOFTWARE AND WEB SITE: HOTBAR COLLECTS AND STORES INFORMATION ABOUT THE WEB PAGES YOU VIEW AND THE DATA YOU ENTER IN SEARCH ENGINE SEARCH FIELDS WHILE USING THE SOFTWARE. HOTBAR USES THIS INFORMATION TO DETERMINE WHICH ADS AND BUTTONS TO DISPLAY ON YOUR HOTBAR TOOLBARS AND WHICH ADS TO SHOW YOUR BROWSER."

    Furthermore, under their "Disclaimer of Warranties" they state (a) ... Licensee may be exposed to contaminated files, computer viruses, eavesdropping, harassment, electronic trespassing, hacking and other harmful acts or consequences that might lead to unauthorized invasion of privacy, loss of data and other damages.

    and

    "Licensee shall receive, and desires to so receive, various product/service promotions, marketing ads, and campaigns of third parties through the appearance of links, menus, pop-ups, and other methods on and/or in connection with the Service and the Software." Our advice? Always read privacy policies so you know what you are really agreeing to when using various software programs on the internet.

    Resources:

    ###

  3. Here are other "spyware" software products that appear do be doing one thing (usually cute) while actually doing another. Uninstall these applications ASAP.

    Bonzai Buddy - Spyware
    Webshots ScreenSaver - Spyware and a suspect cracker hole
    Comet Cursor - Spyware & causes popup adverts
    Cydoor - Comes in Imesh software
    Flyswat
    Gator/ Offer Companion - Spyware, blocks other adverts
    Telstra, NineMSN, ASX Websites - Red Sherrif Spyware
    Kazaa - Spyware
    Grokster - Spyware
    Download Accelerator - Spyware
    GoHip - Spyware & Adds Spam to your outgoing Emails
    HotBar - Spyware
    Bear Share - Spyware
    Webhancer - Spyware
    Netscape 6.0 add-ons
    Alexa - Spyware
    PTSnoop - Backdoor Trojan

  4. If you need help determining how much spyware is actually installed on your computer (you will be surprised-to-shocked) download and install "Spybot-Search and Destroy" available from PepiMK Software http://security.kolla.de/. It's free.

If you ever have questions about something you're not sure about, or have other suggestions for "Common Sense 101" topics, call or send email to the Conference Communications and Technical Services Office, akahl@WisconsinUMC.org toll-free number 1.800.240.7328.